Miscellaneous:

  1. "Do I have to hit the "#" sign after entering a telephone number when calling a numeric or alphanumeric pager?"

  2. "How long will my pager's battery last?"

  3. "How many messages will my voice mail hold? How long will it hold them?"


    4. Alphanumeric Paging:

  4. "What modem number is needed for alpha paging software?"

  5. "What is the character limit on my alphanumeric pager?"


    6. Coverage Area:

  6. "Where does my pager service work?"


    7. Billing:

  7. "When do bills go out?"
  8. "Can I pay my bill quarterly or yearly"

  9. "How do I cancel my service?"

  10. "If my pager is lost or not working, am I still being billed for my service?"


  1. Q : "Do I have to hit the "#" sign after entering a telephone number when calling a numeric or alphanumeric pager?"
    A : No. The page will still go through, however hitting the pound sign will end the call quicker.


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  2. Q : "How long will my pager's battery last?"
    A : Typically, your pager's battery will last 30 days. Alkaline batteries are recommended.


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  3. Q : "How many messages will my voice mail hold? How long will it hold them?"
    A : Standard voice mail settings are: Ten 30 second messages held for 24 hours.


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  4. Q : "What modem number is needed for alpha paging software?"
    A : For Maryland numbers use: 410-270-1702. For Delaware numbers use: 302-441-4500. For Virginia numbers use: 757-830-9730.


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  5. Q : "What is the character limit on my alphanumeric pager?"
    A : Standard character limits are set to 80 to prevent system congestion.


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  6. Q : "Where does my pager service work?"
    A : To confirm your coverage area, please contact our customer service department. You may also view our available coverage areas by clicking here.


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  7. Q : "When do bills go out?"
    A : Bills go out the first of every month. Your first month is "pro-rated" and will be included on your first bill


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  8. Q : "Can I pay my bill quarterly or yearly"
    A : Yes, you can pay quarterly or you can pay yearly and recieve 1 month of service free!


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  9. Q : "How do I cancel my service?"
    A : In order to cancel service, we require a written letter via regular mail or fax. Include your account name, account number, pager number and reason for service cancellation followed by your signature.


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  10. Q : "If my pager is lost or not working, am I still being billed for my service?"
    A : Yes, service is never cancelled unless written notice has been sent to our office (see "How do I cancel service?")
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